Contact Us

Have a question, need help with your order, or simply want to reach out? 

The Revibe Zen team is always happy to assist.

Whether you need delivery updates, beauty care guidance, or general support, we’re only a message away.

Email us at customer@revibezen.com or fill out the contact form below.

We aim to reply within 24–48 hours because your beauty experience matters to us.
We look forward to hearing from you!

We’re Here for You

Have a question, need order support, or simply want to get in touch?
The Revibe Zen team is always happy to help.

Whether you need delivery updates, beauty care guidance, or skincare advice, we’re just a message away.

Thanks for contacting us. We'll get back to you as soon as possible.

Write to us:

customer@revibezen.com

Our customer support team is available to assist you Monday to Friday, from 10:00 AM to 5:00 PM (Local Time).
United States & Canada: (850) 307-5287
United Kingdom: 0123 354 2042
Australia: (02) 3819 9522
For international calls, please add the country code.
We look forward to assisting you!

Shipping & Delivery – Your Questions, Our Answers

How long does it take to receive my order?

We aim to process and ship all orders within 2 business days.
Once your package is shipped, you will receive a shipping confirmation email with a tracking link to follow your delivery.

When will my order be delivered?

Estimated delivery via DHL within 5 to 10 business days.

What are the shipping costs?

Free shipping for orders over $40

Orders under $40: flat shipping fee of $4.99

How can I track my order?

As soon as your order is shipped, you will receive an email with a tracking link to monitor the progress of your delivery at any time.

What should I do if my order hasn’t arrived yet?

If you have not received your order after 15 business days, please contact our customer service at:
📧 customer@revibezen.com
We’ll be happy to assist you and ensure you are well taken care of.